Setting up service modes

Start

Before you start

• Access to the PowerEPOS Management Console.
• Your price levels already set up.
• The table numbers you use, if this is a table service mode.

Creating the service mode

Step 1

Open the Service Mode module

From the PowerEPOS Management Console, select Service Modes.

Step 2

Start a new one and name it

Select New at the bottom right of the control panel, then enter the name — Table, short for table service, in this example.

The prefixes

Price level and methods

Step 3

Choose the price level

Use the drop-down on the right to pick the price level this service mode charges at. Price level 1 is the default here, which is dine-in prices.

Step 4

Set the cover method

Compulsory with prompting means staff cannot start ordering until they have entered the covers. Select the i icon on the right to read what each of the other methods does.

Step 5

Set the seat method

The seat method decides whether a seat number is needed on an order. Compulsory with prompting means the seat numbers go in before the order can be placed.

Step 6

Set the kitchen printer method

The KP Print Method tells the kitchen printer what to do. Always print sends every order docket to the kitchen as it is completed.

Step 7

Set the receipt method

The Receipt Method decides whether a receipt prints when an order is finished. For table service, always print suits a venue that presents the bill to the table in a folder.

Step 8

Set the inactivity method

The Inactivity Method decides what happens to an order left sitting. Print later holds it so the whole order goes to the kitchen together.

Table ranges

Step 9

Open Ranges

Ranges, on the right, is where the table numbers go. Select New below the Ranges field.

Step 10

Enter the range

In the Ranges window, set the range type with the drop-down on the right — Number Range, for table numbers — then enter the range itself. Twenty tables means 1 to 20.

Step 11

Save and test it

Select Save at the bottom right. You come back to the service mode window with the range listed. Select Test POS Prompting at the bottom to see how the ranges will look on the POS screen.

Flags

Step 12

Set the flags and save

Select Flags on the left of the service mode window. For table service, tick disable used inactivity timeout on the right so orders are not timed out before they are finished. Then select Save in the control panel.

Publishing to the POS

Step 13

Publish

The orange marker on the Service Modes tile shows there are settings waiting. Select Publish at the top right, check the changes and the outlets, clear anything you are not ready to send, and publish.

Step 14

Keep the revision number

The Complete message carries a revision number, which the Revision Management Tool works from. It takes the Publish button's place at the top right of the screen.

Step 15

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