Using Bistro Mode

Start

Before you start

• Access to PowerEPOS System Manager, for everything in the first half.
• The service mode the venue takes counter orders in — Counter, in the examples here.

Putting every order in Bistro Mode

Step 1

Open Service Modes

From the POS Management screen, open Service Modes.

Step 2

Turn Bistro Mode on for the mode

Open the service mode — Counter here — and go to Flags. Tick Start new POS orders in Bistro Mode automatically and Use Quick Sale mode, then save and close.

Step 3

Publish

Back on the POS Management screen, press Publish at the top right. Every order now starts in Bistro Mode, and the order screen resets into Bistro Mode after each one is sent to production.

Asking for the table number

Step 4

Open Order Tags

From the POS Management screen, open Order Tags.

Step 5

Add the table number tag

Press Insert and enter the text for table numbers.

Step 6

Set its flags

Open Flags and tick the settings shown.

Step 7

Attach it to the service mode

Open Service Modes, tick Counter Service and Prompt Automatically, then save.

Step 8

Publish

Close Order Tags and publish. A new order now asks for the table number first.

Taking an order with Bistro Mode always on

Step 9

Start the order

Open an order from Service Modes, at the top right of the screen.

Step 10

Enter the table number

The POS prompts for it.

Step 11

Take the first customer's order

Bistro Mode is showing on the order screen, with the table number. Add the items and press Pay.

Step 12

Choose Add more

The POS asks whether to add more people to the order or finalise it and send it to the kitchen. Choose Add more.

Step 13

Take the next order

The screen shows the first order, the second order, the running total for the table, the first payment and the balance due on the second order.

Step 14

Finish the table

On the last customer, press Pay and choose Print to the kitchen and finalise order. The orders are batched and print on one docket.

Switching Bistro Mode on with a button

Step 15

Open the touchscreen editor

From the POS Management screen, open Touchscreen Editor.

Step 16

Open the payment page

Open the payment page, which is where both buttons go.

Step 17

Add the Bistro Mode button

Highlight two cells, right-click and choose Make Large Button. Set its button text, its key type and its default style.

Step 18

Add a table number button

Add a second button for the table number: set its button text and key type, choose the order tag you made earlier, and give it a style. Save and close the editor.

Step 19

Publish

Back on the POS Management screen, press Publish.

Taking an order with the button

Step 20

Turn it on as you take the order

Take the order and press Pay. Press the table number button and enter the number, then press Bistro Mode. Take the customer's payment and choose Add more people for the next one.

Step 21

Finish the table

On the last order, choose Print to the kitchen and finalise order.

Step 22

Turn it off again

Press the same button to switch Bistro Mode back off.

Putting an order on hold

Step 23

Allow unfinished transactions

In System Manager, open Service Modes and the mode you use — Counter here. On Flags, untick Must finish transaction, then save, close and publish.

Step 24

Start the table and leave it

On the POS, open the order, go to the payment screen, add the table number, press Bistro Mode and take the first orders. Then press Exit Order.

Step 25

Choose to hold it

Choose the bottom option.

Step 26

Come back to it

The order sits on the home screen under its service mode, marked as unprinted. Open it, press the pencil to edit, add the last customer's items, take payment and finalise. The whole table goes to the kitchen as one docket.

Step 27

Need help?